TERMS & CONDITIONS
COOKING LAMA is a nutrition based edutainment program for children owned and operated by Cooking Lama .
1. Class Enrollment Policy:
To ensure the effective delivery of our programs, the following enrollment minimums are required:
Regular Classes: Programs and Modules will be scheduled to run with a minimum enrollment of 8 students.
Holiday Camps: Camps will require a minimum enrollment of 8 students.
This policy is implemented to maintain the quality of instruction and foster an optimal learning environment for all participants. If the minimum enrollment is not met, the class or camp will not run, and a full refund will be provided.
2. Age Group Policy:
Our programs are designed for specific age groups to ensure an optimal learning experience tailored to the developmental stage of each participant. We reserve the right to decline enrollment for students who fall outside the designated age range for a particular program. This policy helps maintain the quality and appropriateness of our instruction for all attendees.
3. Parent and Guardian Access:
For the safety and focus of our participants, parents and guardians are not permitted in the teaching area. However, we understand the importance of parental involvement and welcome you to wait at the reception and waiting area. Your cooperation in respecting this policy ensures a conducive learning environment for all participants.
4. Code of Conduct:
Participants are expected to conduct themselves respectfully towards instructors, staff, and fellow participants. Any disruptive or inappropriate behavior may result in disciplinary actions, including possible expulsion from the program. Also, Cooking Lama reserves the right to decide whether your child is suitable to join our programs, classes or camps. In certain circumstances, a full refund will be given if we find that the child may be a harm to themselves or others.
5. Make-up Classes Policy:
Make-up classes are provided to accommodate the needs of our participants during term time. These classes are intended solely to compensate for missed sessions within the current term and are subject to availability; they cannot be carried over to subsequent terms. In the case of our holiday camps, make-up sessions can be arranged during another week of camp, subject to availability. Participants are encouraged to attend classes regularly to maximize the benefits of our programs. Refunds for missed sessions/camps cannot be offered.
6. Refund and Cancellation Policy
For programs scheduled during term time or during our holiday camps, payments made are non-refundable. If a participant is unable to attend due to unforeseen circumstances, make-up sessions shall be arranged within the term only or during another week of camp. This option is provided as a courtesy, and Cooking Lama reserves the right to determine eligibility based on individual circumstances.
7. Health and Medical Information:
Parents or guardians are required to provide accurate health and medical information about participants. In case of illness or medical emergencies, Cooking Lama staff will follow the provided instructions and seek appropriate medical attention if necessary.
8. Photography and Media Release:
Cooking Lama may document modules, camps, workshops, or events through photography or videography. By opting out, participants and their guardians do not grant permission for Cooking Lama to use images or recordings for promotional and educational purposes.
9. Liability and Responsibility:
Cooking Lama prioritizes the safety and well-being of all participants and takes all the necessary precautions and risk assessment procedures to ensure a safe learning environment, which includes but is not limited to handing out Personal Protective Equipment (PPE). Participants and their guardians acknowledge that they engage in activities at Cooking Lama at their own risk. It is imperative that all participants adhere to safety guidelines and instructions provided by our instructors and staff.
By enrolling in Cooking Lama , participants and their guardians acknowledge and agree to abide by these policies. Cooking Lama reserves the right to update these policies as needed and will communicate any changes in a timely manner. Your understanding and adherence to these guidelines contribute to a positive and secure learning environment for everyone involved.
By reading and signing this document, you acknowledge that you have read and understood the above statements and exclude Cooking Lama from any liability.
By enrolling your child in our programs, you agree to the following terms and conditions: you confirm that all the details submitted for your child are accurate and correct.
Thank you for choosing Cooking Lama . If you have any questions or concerns regarding these policies, please feel free to contact our administrative team.
